Privacy Policy

Company-Wide Privacy Policy

At Radical Labs LLC, we respect your privacy and are committed to protecting your personal data. This company-wide privacy policy applies to all Radical Labs properties, including our website and services.

Information We Collect

  • Identity Data: First name, last name, username or similar identifier.
  • Contact Data: Email address and telephone numbers.
  • Technical Data: IP address, login data, browser type, time zone, operating system and platform.
  • Usage Data: Information about how you use our website, products and services.

How We Use Your Data

  • To provide, maintain, and improve our services
  • To notify you about changes to our services
  • To enable you to participate in interactive features
  • To provide customer support and respond to your requests
  • To comply with legal obligations

Legal Basis

We process your data when:

  • We need to perform our contract with you
  • It's necessary for our legitimate interests (and your rights don't override these interests)
  • We need to comply with legal obligations
  • You've given consent

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to employees and third parties who have a business need to know.

Contact Information

Legal Address:
Radical Labs, LLC
5830 E 2nd St, Ste 7000 #22822
Casper, Wyoming 82609, USA
contact@radical-labs.co

RadicalX™ Privacy Policy

Last Updated: April 9, 2025

Introduction

At RadicalX™, created by Radical Labs, we're committed to protecting your privacy while helping you enjoy kitesurfing. This Privacy Policy explains how we collect, use, and share your information when you use RadicalX™ (the "Services"). By using RadicalX™, you agree to this policy.

RadicalX™ is owned by Radical Labs LLC. This RadicalX™ Privacy Policy takes precedence over the company-wide policy for RadicalX™ services.

1. Information We Collect

  • Signup Information: When you create an account, we collect your name and email address. We send a verification email to validate it.
  • Profile Picture: If you upload a custom profile picture, we store it to display on your profile.
  • Location Data: If you enable location sharing and agree, we collect your device's location to check you into kitesurfing spots and notify your friends.
  • Usage Data: We collect information on how you use RadicalX™ (e.g., app interactions) to improve it.
  • Device Information: We may collect device details (e.g., OS, IP address) for functionality and security.

2. How We Use Your Information

To Provide RadicalX™

  • Your name and email create and manage your account.
  • Your profile picture identifies you to other users (e.g., friends).
  • Location data (if enabled) checks you in, notifies friends, and contributes to an anonymous public kitesurfer count at spots.

To Communicate

We send account emails (e.g., verification, updates) and may send marketing emails about RadicalX™ or kitesurfing offers.

To Improve RadicalX™

We analyze usage data to enhance features and fix bugs.

Legal Compliance

We use data to comply with laws or protect our rights.

3. How We Share Your Information

  • With Friends: If you enable location sharing, your check-ins are visible to friends you've added in RadicalX™.
  • Public Counts: Your location may contribute to an anonymous kitesurfer count at spots, not tied to your identity.
  • Service Providers: We use trusted partners (e.g., cloud storage) to process data, bound by confidentiality.
  • Legal Reasons: We may share information if required by law or to defend against legal claims.
  • Business Changes: If Radical Labs is sold or merged, your information may transfer to the new entity.

4. Your Choices

  • Location: Enable or disable location sharing in RadicalX™'s settings. If off, no check-ins or notifications happen.
  • Marketing: Opt out of marketing emails via unsubscribe links or by emailing contact@radical-labs.co.
  • Account: Update your profile or delete your account in-app.

5. Data Retention

  • We keep your information (name, email, profile picture) until you delete your account, unless we need it longer for legal reasons.
  • Location data is stored only while you're checked in, then anonymized for counts or deleted unless required by law.

6. Security

We use reasonable measures (e.g., encryption) to protect your data, but no system is 100% secure. Report issues to contact@radical-labs.co.

7. International Users

RadicalX™ is based in the U.S. If you're outside, your data is processed under U.S. law, which may differ from your local laws (e.g., GDPR in Europe). By using RadicalX™, you consent to this.

8. Children's Privacy

RadicalX™ isn't for children under 13. If we learn we've collected their data, we'll delete it. Contact us if you're a parent with concerns.

9. Changes to This Policy

We may update this policy. Check back here—we'll notify you of significant changes via email or in-app. Continued use means you accept the updates.

10. Contact Us

Questions or requests? Email contact@radical-labs.co.

11. Legal Notes (GDPR, CCPA, etc.)

GDPR (EU Users)

You can access, correct, or delete your data, or object to processing. Email us to exercise these rights.

CCPA (California Users)

You can request information on data we've collected or sold (none, currently) or opt out of sales (not applicable yet). Contact us for details.